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What if KBA questions aren’t generated?

If no KBA questions show up, let’s figure out why. Start by confirming your info—full legal name, date of birth, address, SSN—is correct. Recently moved or changed your name? Try your previous details. If that doesn’t work, it might mean there’s not enough data on file or we’ve used up the available questions. No problem—just reach out to us, and we’ll find a way to get you back on track!